The National Bank of Malawi has reaffirmed its commitment to protecting customers’ online profiles and making banking services easier, faster, and more secure.
This was said following the launch of an upgraded BankNet 360 platform.
The platform was previously launched in 2004.
The latest upgrade is the third one since that time.
According to the bank, the latest upgrade has been driven by the changing digital landscape, customer expectations, and the need to strengthen security features to better protect customers conducting transactions online.
Speaking to MIJ Online Enala Chirwa, Manager of mobile and E money services, said the platform is designed to provide banking services at the customers comfort.